Frequently Asked Questions
Is MyGold a regulated entity?
Yes. MyGold operates as a registered Professional Gold Operator under the supervision of the Bank of Italy, in accordance with the regulatory framework governing precious metals activities. This registration formally authorizes the company to conduct structured acquisition and management of physical gold within a defined legal perimeter.
Regulatory status implies adherence to compliance obligations, operational standards, and supervisory requirements that distinguish MyGold from non-regulated bullion distributors or commercial resellers.
What does regulatory supervision imply?
Regulatory supervision requires ongoing compliance with reporting obligations, procedural standards, and risk monitoring requirements established by the applicable legal framework.
It involves structured oversight of operational conduct, documentation practices, and internal control mechanisms. Supervision reinforces transparency, accountability, and alignment with prudential standards expected of regulated operators in the precious metals sector.
How are internal risks managed?
MyGold operates under a documented Risk Management and Internal Control Framework designed to identify, assess, and mitigate operational, compliance, and regulatory risks.
This framework incorporates structured risk evaluation methodologies, segregation of operational and oversight functions, and continuous internal monitoring procedures. Risk exposure is periodically reviewed to ensure procedural integrity, regulatory alignment, and asset protection within a controlled operating environment.
Is there an Anti-Money Laundering system in place?
Yes. MyGold maintains a structured Anti-Money Laundering (AML) framework aligned with European regulatory standards.
Client onboarding procedures include formal identification, verification, and risk classification processes. Enhanced Due Diligence (EDD) measures apply to higher-risk profiles, while ongoing monitoring mechanisms support detection of suspicious activities. This framework is supported by documented internal policies and compliance oversight structures.
Are operations subject to independent audit?
Operational procedures and documentation controls are subject to independent audit and verification mechanisms designed to reinforce transparency and accountability.
Independent review provides an additional layer of assurance beyond internal controls, supporting validation of procedural consistency, documentation accuracy, and alignment with regulatory expectations. These processes strengthen institutional reliability within a supervised framework.
How is corporate conduct governed?
Corporate conduct is governed by a formally adopted Ethical Code that defines standards of professional behavior, transparency obligations, and conflict-of-interest management.
The governance framework establishes clear accountability lines, oversight responsibilities, and institutional conduct expectations across all operational levels. Ethical standards are documented and integrated into the company’s structural governance model.
How does MyGold ensure documentation accuracy?
Documentation accuracy is maintained through structured internal controls and reconciliation procedures embedded across operational processes.
Records relating to acquisition, allocation, and reporting are subject to procedural verification mechanisms designed to ensure consistency between physical holdings, internal documentation, and client-facing records. These controls reinforce traceability and operational transparency.
What standards apply to the gold supplied?
Gold supplied through MyGold is sourced under LBMA Good Delivery standards, ensuring recognized purity of 999.9/1000 and international market acceptability.
LBMA standards provide assurance regarding quality, refinery accreditation, and global tradability. This sourcing approach supports transparency, recognized market integrity, and alignment with international bullion standards.